**Title:** 📢 Startek Hiring: Customer Care Executive (WFH) | Fresher/Exp | Eng+Hindi Req | Own Laptop MUST | Apply Now!
**SEO Meta Description:** Startek hiring Customer Care Executives (0-2 yrs, Freshers welcome) for Permanent Work From Home (WFH) Voice Process. Excellent English & Hindi required. Must have Own Laptop/WiFi. Rotational 24×7 shifts. Apply now!
**(H1 Headline – Same as Title or similar)**
## Startek Hiring: Customer Care Executive (Permanent Work From Home) | Freshers & Experienced
**(Posted: April 5, 2025 | Location: Remote – Permanent Work From Home India)**
*_(Company: Startek; Hiring office located in Noida)_*
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**Job Summary**
| Feature | Details |
| :—————— | :———————————————————— |
| **Company** | **Startek** (3.1⭐ Rating) |
| **Role** | **Customer Care Executive (CCE) – Voice Process** |
| **Experience** | **0 – 2 Years** (Freshers & Experienced Welcome) |
| **Salary** | **Fresher (0 yrs): ₹18,000 CTC/Month (~₹2.16 LPA)** <br> **Experienced (Min 1 yr): ₹23,000 CTC/Month (~₹2.76 LPA)** |
| **Job Type** | **Full Time, Permanent** |
| **Location** | **Remote – Permanent Work From Home (WFH)** India |
| **Shift Timings** | **Rotational Shifts (24*7 Environment)** |
| **Work Schedule** | **6 Days Working Week / 1 Rotational Off** |
| **Mandatory Skills**| **Excellent English AND Hindi Communication (Verbal)** |
| **Mandatory System**| **Own Laptop (i5/Win10/8GB RAM), WiFi (100Mbps), Headset – REQUIRED** |
| **Minimum Qualification** | Undergraduate / Graduate / Dropout (Communication skills key) |
| **Apply Method** | **Call/Text/WhatsApp Shaheen @ 9696598664 (Direct Contact)** |
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**## Job Overview**
Greetings Jobseekers! **Startek** is offering a fantastic opportunity for a **Permanent Work From Home** position as a **Customer Care Executive (CCE)**. We are looking for candidates with excellent communication skills to join our dynamic voice process team. This role is open to **Any Graduate or Undergraduate**, including **Freshers**, provided you meet the essential requirements listed below. If you are fluent in **both English and Hindi**, have the necessary technical setup, and are ready for rotational shifts, this is the right platform for you!
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**## Key Responsibilities**
* Handle incoming customer calls professionally and provide outstanding customer service.
* Effectively resolve customer complaints and queries to ensure **customer satisfaction**.
* Provide accurate information about products or services.
* Adhere to call quality parameters and standard operating procedures.
* Maintain a positive and helpful attitude during all customer interactions.
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**## Mandatory Requirements – MUST HAVE (Please Read Carefully)**
* **Communication Skills:** **Excellent verbal communication skills in BOTH English AND Hindi are absolutely mandatory.** Candidates must be fluent and clear in both languages. *(Kindly excuse us if you don’t meet this requirement)*.
* **Technical Setup (Candidate’s Own):** You **MUST** possess your own working equipment meeting these minimum specifications:
* **Laptop:** **i5 Processor / Windows 10 Operating System / 8 GB RAM.**
* **Internet:** Stable **WiFi connection** with at least **100 MBPS speed.**
* **Headset:** A good quality functional headset.
* *(Applications without the required personal system setup cannot be processed).*
* **Shifts:** Must be comfortable and willing to work in **24*7 rotational shifts** (including night shifts) as per business requirements.
* **Work Week:** Must be available for a **6-day working schedule** with one rotational weekly off.
* **Process:** Must be comfortable working in a **Voice Process** environment.
* **Experience:** 0-2 years. Freshers are welcome. (Min. 1 year relevant experience needed for the higher salary bracket).
* **Skills:** Good convincing skills are advantageous.
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**## Salary Structure**
* **Freshers (0 years experience):** ₹ 18,000 CTC (Cost To Company) per month.
* **Experienced (Minimum 1 year relevant BPO/Customer Service experience):** ₹ 23,000 CTC (Cost To Company) per month.
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**## Application Process: How to Apply (Direct Contact Required)**
Interested candidates who strictly meet **ALL** the mandatory requirements mentioned above (especially **English & Hindi fluency**, **Own Laptop/WiFi/Headset**, and **Shift/Week flexibility**) should apply by contacting the recruiter directly:
**Contact Person:** Shaheen
**Contact Number:** **9696598664**
* **How to Apply:** You can **Call / Text Message / WhatsApp** Shaheen on **9696598664** between **11:00 AM and 6:00 PM IST**.
* **Resume:** Please share your updated resume via WhatsApp or as advised during your conversation.
* **Response Time:** If Shaheen doesn’t respond immediately, please send a WhatsApp message with your name and mention you are applying for the CCE WFH role; a response will be provided once available.
**PLEASE DO NOT APPLY IF YOU DO NOT MEET THE MANDATORY LANGUAGE AND SYSTEM REQUIREMENTS.**
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**## About the Role Details**
* **Role:** Customer Care Executive (CCE) / Voice Process Associate
* **Industry Type:** BPM / BPO
* **Department:** Customer Success, Service & Operations
* **Employment Type:** Full Time, Permanent
* **Role Category:** Voice / Blended Customer Service
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