**Title:** 📢 Sutherland Hiring Freshers! Remote Associate (Non-Voice) | WFH Job | ₹2.5 LPA | Immediate Joiner | Apply Now!
**SEO Meta Description:** Sutherland hiring Freshers (0-1 yrs) for Remote Associate (International Non-Voice Process). Permanent WFH job with night shifts. ₹2.53 LPA. Apply now for latest 2025 BPO/Customer Support chat/email roles. Immediate joiners needed!
**(H1 Headline – Can use the same as Title or similar)**
## Sutherland Hiring Freshers! Remote Associate (International Non-Voice Process) | WFH | Immediate Joiner
**(Posted: April 5, 2025 | Location: Remote – Work From Home India)**
*_(Hiring office located in Guwahati)_*
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**Job Summary**
| Feature | Details |
| :—————— | :——————————————————- |
| **Company** | **Sutherland** (Global Services) – 3.6⭐ Rating |
| **Role** | **Associate (International Non-Voice Process)** |
| **Experience** | **0 – 1 Years (Freshers Welcome!)** |
| **Salary** | **₹2.53 LPA** (Lakhs Per Annum) |
| **Job Type** | **Full Time, Permanent (FTE)** |
| **Location** | **Remote – Work From Home (WFH)** India |
| **Shift** | **Rotational Night Shift** |
| **Week Off** | 2 Days (Rotational / Split) |
| **Notice Period** | **Immediate Joiner REQUIRED** |
| **Minimum Qualification** | High School / 12th Pass / Any Graduation |
| **Key Skills** | Excellent English Communication (Written/Verbal), Customer Service |
| **Apply Method** | **[Insert Your Website’s Apply Button/Link Here]** |
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**## Job Overview**
Greetings from **Sutherland Global Services!** We have an exciting **Work From Home (WFH)** opportunity for enthusiastic individuals to join us as an **Associate** in our **International Non-Voice Process**. This is a **permanent, full-time** position ideal for **freshers (0-1 year experience)** looking to build a career in the BPO industry. If you have excellent communication skills, are comfortable with night shifts, and are ready to **join immediately**, this could be the perfect role for you!
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**## Key Responsibilities**
* **Handle Customer Queries:** Interact professionally with international customers primarily through **Chat and Email** channels (Non-Voice).
* **Provide Information:** Deliver accurate, timely, and helpful responses to customer inquiries.
* **Resolve Issues:** Effectively troubleshoot customer issues and complaints according to established procedures.
* **Team Coordination:** Work collaboratively with team members and leads to achieve team goals and service targets.
* **Stay Updated:** Keep up-to-date with product information, process changes, and company policies.
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**## Qualifications & Requirements**
* **Education:** Minimum **High School Diploma (12th Pass)** or Any Graduation degree. (Graduation is not mandatory).
* **Experience:** **0 – 1 year**. Freshers are highly encouraged to apply.
* **Language Skills:** Must have high proficiency in the **English language**.
* **Communication Skills:** **Excellent communication skills** are essential – strong written skills for chat/email and clear verbal skills for internal team communication.
* **Shift Flexibility:** Must be willing and able to work in **Rotational Night Shifts**.
* **Notice Period:** Availability to **Join Immediately** is mandatory.
* **Remote Work Setup:** Must have access to a suitable work environment at home (quiet space, reliable internet connection – *specific requirements usually discussed during the hiring process*).
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**## Required Skills**
* **Customer Service Orientation:** A strong desire to help customers.
* **Problem-Solving:** Ability to identify issues and find appropriate solutions.
* **Time Management:** Skillfully manage work tasks and response times effectively.
* **Active Listening & Comprehension:** Ability to understand customer needs accurately through written communication.
* **Typing Skills:** Adept typing speed and accuracy are crucial for this non-voice role.
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**## Salary & Work Schedule Details**
* **Salary:** Fixed compensation of **₹2.53 Lakhs Per Annum**.
* **Work Schedule:** Full-time role, 5 days working per week.
* **Shifts:** Rotational Night Shifts as per business requirements.
* **Week Off:** 2 weekly offs (will be rotational or split, not necessarily Sat/Sun).
* **Employment Type:** Full Time, Permanent position with Sutherland.
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**## How to Apply**
If you are a fresher or have up to 1 year of experience, possess excellent English communication skills, are ready for night shifts, and can join immediately, don’t miss this WFH opportunity!
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**## About the Role Details**
* **Role:** Associate / Customer Support Representative (Non-Voice)
* **Industry Type:** BPO / BPM (Business Process Management)
* **Department:** Customer Success, Service & Operations / BPO
* **Employment Type:** Full Time, Permanent
* **Role Category:** Customer Service / Support (Non-Voice) / BPO
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